Mobile User Engagement Glossary | Storyly

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User Feedback

What is user feedback?

As quite evident from the name itself, user feedback is the user’s perspective that an app business can gather, that highlights the user overall experience after using your app or performing specific action.

User feedback, especially in-app feedback, can give you a lot of insights regarding app performance, user engagement and other important app metrics for long-term growth and success of an app. Product managers pay a lot of focus to what the existing or new users are saying about your app, or whatever reservations they might have regarding various sections and pages of a mobile app.

In addition to this, it gives you an idea about user behavior, and what changes and modifications your development team might have to make in order to improve user experience in totality.